We strive to ship all orders within one business day. Orders placed on Friday after 12 noon AEST will be shipped the following Monday. For example, Express orders placed on Friday after 12 noon AEST will ship on Monday for arrival on Tuesday. You will receive a confirmation e-mail once your order has shipped.
We offer flat rate FedEx Ground shipping for all items under 25lbs, our flat rate shipping fee is $15.00. Items weighing over 25lbs incur a surcharge, and third party products such as wallpaper incur a shipping surcharge of $18.
SHIPPING RATES FOR wallpapers
For in-stock wallpapers, estimated delivery time within the Australia Region is 5-10 business days. All other items are made to order and require a four-week minimum lead time. See each item’s product detail page for individual product lead time, and shipping service. Bacan art collections artworks and select wallpapers are delivered via our partnered Contrado service providers to ensure the best delivery possible. Contrado Delivery includes inside delivery and the removal of all packaging materials. Contrado delivered items require 3-10 days of handling time prior to transit time.
Bacan is pleased to offer international shipping to any destination worldwide. Our concierge is standing by to assist you with bringing your order home or delivering it to loved ones anywhere around the globe.
Bacan packages are shipped via Federal Express international shipping service. Delivery can take place in 3-5 business days. Orders are usually picked packed and ready to ship within two business days of placing an order. A business day is considered to be Monday through Friday, excluding holidays.
Please note that shipments outside Australia may be subject to import duties and taxes, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.